⭐️⭐️⭐️⭐️⭐️ SERVICE STORY (REVIEWED ON THUMBTACK)

“I contacted Storysold to get some squirrels out of the narrow crawlspace above our loft. I was very impressed with the creativity they used to fashion a one-way vent in a tough-to-reach spot under the roof peak. They managed to exclude the squirrels, then sealed up the entry point after we confirmed that they had departed.”

Produced for Mike S. of SW Portland, OR on Dec. 9, 15, and Jan. 3 20

Service Story #39: The Swope

Our first producer who was brave enough to allow us to develop our service storyline, Save the Squirrels!, was Mike Swope in the hills of SW Portland. His entry hole was at the pitch of a large three story home that overlooked Portland’s cityscape. After I scampered up on my trusty ladder, I edged over the side of the roof and peaked in the hole. Sure enough, our squirrel friend was there, inches from my face, greeting me at the front door of what he though was his home.

After I explained to Mike that I believed it was not only unnecessarily cruel, but costly inefficient, to trap and kill squirrels…and then exclude the entry hole…he agreed to my plan, allowing me to flex my creative muscles and begin the development of a “venting and exclusion service.”

Here’s a video of the contraption I built that day:

https://storysoldpestcontrol.com/wp-content/uploads/2019/12/IMG_2001.mov

Well that didn’t work. The reenforcement screen I put to keep the squirrel from chewing through the plastic roof held, but…the squirrel’s response was strategic. It vented itself, then chewed the two zip ties I used like a hinge from above.

Now that I knew what the hole looked like, I spent an hour or so in the barn making a better vent.

The squirrel enters a hole in screen from bottom of box (small enough to exit, but not as easily used as an entrance due to pointy wire), and then it exits through the metal flap on top.

The roof was wet, but I remembered my safety training: “Don’t fall.” After I secured it on the bottom and top, I smeared some squirrel attractant inside the box. And then I got the hell of that roof before the rain really started to hit. Beautiful views are also often dangerous ones.

A few weeks later, I returned to Mike’s home. The only signs of squirrels in the entry hole, or my new fangled contraption, was the scratch marks I found on the piece of metal I put on the street side of the contraption. The plan had worked beautifully!

On my way home that day, after a nice post service chat with Mike, I decided to call my new vent contraption, The Swope, in honor of his willingness to produce the first of what I hoped would be many service stories to Save the Squirrels!

Service Story #43: The Harveys

As it goes, Thomas contacted me when I was face up in the crawlspace of another favorite customer James B. He said he was hearing scratching in his attic. After a few rounds of messages, I arrived at his nice home in Irving off Broadway and climbed up on his roof for my first service.

It was nice and quiet up there. He and his family were on vacation.

The picture below was the main entry hole after I excluded it. I found at least a rat sized entry hole in all four corners of their dormer eves.

I went right to work excluding 75% of the entry holes I found. I had high hopes that I would be able to nail an ending on the story in 2 services…

STORYSOLD: Happy 2020! I checked the weather and the only slick roof free day to do the exclusion work in the foreseeable future is tomorrow. Can I come by late morning/afternoon to hopefully close off those entry holes permanently?

THOMAS: Yes, is is OK that we are not there? We’re going to be out of town [again]. Thanks!

STORYSOLD: No problem, I’ll let you know how it goes 🙂

THOMAS: Thank you!

STORYSOLD: You’re welcome. I will be doing a little happy dance if I can get this in 2 services!

THOMAS: Me too! 🙂

The 2 service story didn’t happen. One of the custom vents I made had been breached by the squirrels and I wasn’t sure if it was in, or out. So the 3 service story happened instead.

The Official Save the Squirrels! Montage

After I had my first 2 successful venting and exclusion services under my belt, I picked up 4 more Save the Squirrels! jobs all at once.

(#49) The first was from Jack Clarke, one of my favorite Portland Landlords. I didn’t nail the ending on The Harvey’s squirrel story in 2 services, but I made up for it with Jack.

His rental had 3 entry holes and some miscellaneous gaps:

Yes, that’s a custom vent. They can slip out, no problem, but going back in…not so easy

After dancing around the power line, I was able to construct what became a true innovation in the budding art of venting and excluding squirrels. Because the squirrels were used to popping down from the top of the dormer,I fixed a metal flashing shied that hung out, around, and over the entry hole. A few weeks after the first set up service, Brendan the Home Renter reported, “They were upset at first ha. Seems to have worked though! They haven’t been able to get back in!”

The towel in the entry hole was my marker.

(#50) My next Save the Squirrels! call came mere minutes after I finished Jack’s exclusion work. Her name was Eloris and she lived only a few blocks from Jack’s rental.

Eloris reminded me of my grandma. I knew she was on a fixed income, elderly with eye trouble, often bed ridden, and couldn’t afford to pay as much as she’d like…all that before I met her. She was great, and so was her son Ken. From my many years of social work, I used to think I should always “keep an eye on” anyone who leads with their “sob story,” but I’ve evolved since then. Now I “keep an eye” on folks who don’t lead with their stories, or at least try to represent themselves on a personal level. Ken and Eloris were great. Lots of good old fashioned, classic, neighborhood porch conversation, which I won’t share here. All I’ll say is, if Eloris’s home was a glimmer of The Action of the old neighborhood before it was sold off and rebuilt like conquered territory, I wish I’d known it better.

In any case, they were living in what Eloris described as a “squirrel hotel.” I lost count of entry holes and gaps after 15. After my first set up service, I loved that Eloris wrote “roof repair” on her check. It was like that. Was I doing exclusion work, or roofing repair?

White flashing = former entry holes/gaps

It took a few services to dial my vent in back. The squirrel escaped once without my permission, but that only forced me to be better. I’m proud of this vent set up. I imagine the good people of Portland will be seeing this scene on their squirrel hole corners from now on >

(#51) It took us 5 services to vent and exclude the bottom half of Eloris’s Squirrel Hotel (her attic still is suspect) but somewhere along the way we met Eloris’s friend and landlord for the neighboring house that had been converted into apartments. Her name was Udell, and she said one of her friends and tenants had been hearing scratching in her wall.

Our human had an old Marine character in stock; honorably discharged in 2001. He still had a few of those stoic man of steel/tough guy characteristics. You know, like stupidity. He often crawled across rooftops like Spiderman without safety equipment. But not Udell’s roof.

This may seem unbelievable, but Udell’s roof was the first roof in the many years of squirrel and roof rat jobs working for other companies where he/we used safety equipment. When he worked for Pioneer Pest Management, there was never time. He compensated by not inspecting the roof fully…and only selling exclusion on the easy, low hanging entry holes. Most companies simply trap the squirrels from the gutter line, and advise their customers to exclude their entry holes after they’ve killed every squirrel in sight. Our human’s wife, Farmer Emily, has another character they call, “The Daughter of The Son of Safety.” Long story shot, The Coopers of Beverly, Mass take safety very seriously–and we were proud to report, for once, we did it right.

Was it windy? Yes. Was it safe to use the camera there? No.

Udell’s Save the Squirrel story took 2 services. Guide found an active hole with scratch marks, but the other 3 entry holes we excluded where only preventative infestation control.

(#52) The final story in our Save the Squirrels! Montage was Dennis from West Linn. He got our name from Home Advisor, and was kind enough to call the number we listed before he accepted our lead and credit Home Advisor with a $42 payment from Storysold: Pest Control.

Argh! Barbary pirates have better business practices than Home Advisor!

Anyway, Dennis lived in West Linn. The neighborhood was like moon walking into another country after spending a few weeks working on Udell and Eloris’s home fronts. I couldn’t help but stare–completely baffled–at the life-sized bonze statue of a charging stallion that stood like a opulent golden gatekeeper before the locked gate of Dennis’s neighbor’s house. The stallion wasn’t supposed to be scary like a gargoyle, but that didn’t explain why I suddenly felt terrified of something I couldn’t put my finger on. Bookmaker was convinced it was our human’s low class insecurities. Guide thought it was a feeling a lot of wild creatures feel. Humans call it “penis envy.” It’s what happens when you try to compare yourself to some creature that has a golden penis as long as an arm. And Predator didn’t care. It was clearly set there to fool humans. It wasn’t really alive.

When Dennis opened the door, the first things I noticed were: a) the cigar, b) the Red Sox hat, c) and the thick Boston accent. I liked him immediately. As one of Portland’s original Red Sox fans (from the time before they became winners), our human appreciated his presentation of the classic sports guy character even thought Bookmaker was convinced Dennis was only wearing the hat to calm my low class insecurities. Above all, his conversation style was seeming open, intelligent, aggressive, yet playful at the same time. He reminded me a lot of spending time at Christmas with my east coast family in Beverly, Mass.

He reported that he was “under attack by the wilderness,” but I knew he was just having fun. More accurately, he had some time on his hands and the last pest control company he paid to clear his attic of wildlife left all the entry holes wide open for reintroduction. It was a familiar story. So much so, we began to cherish any job where we found that a company made even a half ass effort to exclude the entry holes after the slaughter had subsided.

Given the fact that Dennis’s roof was covered with slippery cedar shingles, we were pleased when we discovered access to all 3 of his entry holes inside the vast attic space.

Note the scratch marks on that board. It made Eloris’s Squirrel Hotel look like an Airbnb

Custom cone style vent. Easy out; not so easy in.

We spent most of our 2 service Save the Squirrels! story bullshitting with Dennis. The most complicated part of it was rigging a custom vent for the biggest entry hole. While Guide was constructing her third vent contraption of the day–headlamp Headlamp on, standing in a sea of insulation, she almost lost her patience. “What I need is something like a bungee cord,” she said to herself as she tried to close off an entry hole big enough for a small dog to fit through.

Then she looked down. Sitting in plain sight in Dennis’s pile of stuff he stored in the attic was a bungee cord. “Really?” Bookmaker laughed at his teammate. “You’re always so damned lucky!”

Once we were certain no creatures were still living in Dennis’s attic, we removed the bungee and did the final exclusion work. Guide made an effort to explain to Dennis that his home was no longer under attack by the wilderness. She did her best to derail his efforts to trap the offenders (who he’d seen swing Tarzan-style into his neighbor’s attic through a hard to reach entry hole), but he seemed to be having so much fun. In The End, Guide gave him some of her best attractant, made the sign of the cross, and put The Wilderness in Dennis’s capable hands.

And like a good sportsman, he had no plan to kill them. If successful, he was going to drive them over the Columbia River to Washington. We can’t be sure, but if we were able to translate his strange Bostonian language correctly…it was the closest place he could release them where he was certain they wouldn’t be able to march back and attack his home again. Go Sox!

THE END

Read Our Reviews

Story Sold Pest Control is rated 5 out of 5.0 stars based on 83 review(s).

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- Jake is great! He was referred to me by a friend and he was thorough, very knowledgeable and put my mind at ease! Thanks for all the help!

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- I contacted Storysold Pest control for mice/rat problems for a rental property. I was very impressed with their website about the process they use to keep out rodents not just catching them and calling it good. They are very professional, explained the process in detail and showed up on time for our appointment. It’s been a week or so since he came out and my tenant hasn’t heard or seen any mice/rats. Jake, the owner is passionate about helping people and very knowledgeable in all aspects of pest control! Don’t waste your time on any other company call him first. Teri C

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- Keith B

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- Abby and Dave

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- Paige and Kris

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- Kammie James

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- Ed Robertson

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Great!!! Next day service, very knowledgeable and trustworthy, affordable. Didn t try to sell me any extra services I didn t need. Would gladly hire again.Great!!! Next day service, very knowledgeable and trustworthy, affordable. Didn t try to sell me any extra services I didn t need. Would gladly hire again.

-  Shelly A.

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Very good

- Larry A

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Jake actually arrived early. He did a good job of removing a large hornet's nest of very aggressive hornets. He will definitely be our first choice on any future pest removal we might need.

- Barbara B.

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Jake went above and beyond of what was asked of him! Will not use anyone else!

-  Ted M

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Jake was extremely respectful and responsive. Came promptly and did a thorough inspection. He gave us options and his honest opinion about what we needed to do. He was very helpful in solving the problem simply and cost effectively! Will definitely call again.

- Michelle C. 

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Came to our home right away and set live traps in our chimneys and made screens for the tops. Returned the next day to find a squirrel in one of the traps. We were very pleased with our results and appreciated the great customer service

- Kathleen

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Friendly, fast and efficient. Very pleased with the service Jake provided

- Joli P.

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Refreshing to work with Jake. He is collaborative and communicative. Great improvement since his visit.

- Seth W

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He's friendly, professional, punctual & extremely affordable. Would hire again & recommend to my friends.

- Max K

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We had a great experience and highly recommend Jake. He is responsive, effective and thoughtful.

-  Eddie B

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Jake at Storysold Pest Control is knowledgeable and professional. He is quick to respond and reasonably priced. I find him to be trustworthy and ethical, he does not sell unnecessary services and he works with customers that are willing to do some of the work themselves as well as with customers who just want the whole service done without being involved themselves. While other companies told me I needed to replace all my insulation and do massive crawl space renovations, he offered several affordable options. With his help we no longer have a mouse problem and it was done at a fraction of what other companies quoted us. I appreciate his flexibility and fun, friendly personality. If I ever have another pest control issue, he will be my first call.

- Darian C.

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- Joyce R

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Jake has been helping me trap rodents at my farm with his Volehalla rodent boxes. He's friendly, knowledgeable, and effective: we've trapped a lot of rodents!

-  Emily C

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Jake was fantastic! Fast response. Reliable and honest. Great rates. Hope not to have any more rodent problems, but if I do I will be calling Jake again. I would recommend him to anybody that needs help with Pest Control.

- Janet D.

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Truly, I can t say enough about this team! They are so professional, trustworthy, and for the very first time in a long time I feel that they aren t here for 1/2 hour only to run off to the next job site! Jake (I believe the owner) told me that their company prefers to have 2 home visits per day over 10!!! I can t say enough them!!!!

- Lori T.

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Working with Storysold was a dream. We had a huge undertaking with almost 40,000 sq ft between two properties! With both buildings being over 100 years old keeping critters out is difficult and the previous tenants of the building allowed a huge infestation to occur. Jake was able to not only eradicate the unwanted pests he also filled holes and cracks and has stopped them from having easy access. Communication was great and the pricing was fair and manageable for our small nonprofit! I will continue to work with Storysold and recommend them for any pest control needs, big or small!

-  Jamie C

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Mouse in the house!!!! I texted Sunday morning after having chased a mouse through the house Saturday all day and Sunday at 3am... they came out to the house by 12:30 that Sunday. Jake got in the crawl space and checked the outside of the house for entry points. While there was no evidence of a major problem, I opt ed for the full attack. He came in with an Arsenal of traps that he placed in the kitchen and crawl space. He didn t hard sell and his prices were very affordable! He was also very honest with potential outcomes which I appreciate. He literally just left and I haven t heard any traps go off but just based on his customer service, I would totes recommend him! He s coming back in a week to check traps. I ve read some horror stories about other companies but I feel very confident that I m working with an upstanding professional. And he s dog friendly!

-  Taaj A.

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Great company.

- Ed S

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A pro. Showed on time. Knew what to do

-  Mike B.

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Jake of StorySold is proficient, affordable, and punctual. He took his time with carefully evaluating my problem, fixed my issue, and did extras like helping me fix my mattress which he treated for bed bugs. Can't recommend him enough and will use him and his company in the future. Got two other quotes which were much higher each quoting at least $1,000 without a guarantee.

- James J. 

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Jake is prompt, skilled, authentic and friendly! I couldn't be happier. I'm so glad that I talked to all three bidders before choosing. Even before he got here, I knew he was the best choice!

-  Linda B. 

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- We’ve struggled with mice in our home for years. Stoysold came out in February of 2020, found the access spots, blocked them, and we haven’t had a single mouse inside in over a year. I highly recommend their service. KH in Sandy, OR

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- Jake was professional, friendly, educational on the process. I would recommend his services to anyone needing a exterminator for insects or rodents.

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- Boann

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- We are so happy with the work Storysold did to fortify our house against unwelcome creatures! They were courteous, efficient, and communicative throughout the process.

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- Jake took care of our unwanted guest (roof rat!) and identified and took care of entry points to prevent future problems. We have been paying for a pest control service for years that we are going to be able to cancel thanks to Jake’s work. He’s very professional and responsive and we highly recommend him! – Mary

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- Dustin

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- Dani Rathke

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- Thorough, effective and reliable. I’ve used other exterminator services that seem more concerned with signing you up for annual contracts than actually solving the rodent issue. This company is the opposite. They care the most about solving the problem, billing customers comes second. I’d highly recommend.

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- Paul

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- Kristy L

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- Darlene Warren

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- Erika Glancy

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Great!!! Next day service, very knowledgeable and trustworthy, affordable. Didn t try to sell me any extra services I didn t need. Would gladly hire again.

- Shelly A.

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Jake actually arrived early. He did a good job of removing a large hornet's nest of very aggressive hornets. He will definitely be our first choice on any future pest removal we might need.

- Barbara B.

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Jake went above and beyond of what was asked of him! Will not use anyone else!

- Ted M.

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Jake was extremely respectful and responsive. Came promptly and did a thorough inspection. He gave us options and his honest opinion about what we needed to do. He was very helpful in solving the problem simply and cost effectively! Will definitely call again.

- Michelle C.

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Friendly, fast and efficient. Very pleased with the service Jake provided

- Joli P.

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He's friendly, professional, punctual & extremely affordable. Would hire again & recommend to my friends.

- Max K.

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Jake at Storysold Pest Control is knowledgeable and professional. He is quick to respond and reasonably priced. I find him to be trustworthy and ethical, he does not sell unnecessary services and he works with customers that are willing to do some of the work themselves as well as with customers who just want the whole service done without being involved themselves. While other companies told me I needed to replace all my insulation and do massive crawl space renovations, he offered several affordable options. With his help we no longer have a mouse problem and it was done at a fraction of what other companies quoted us. I appreciate his flexibility and fun, friendly personality. If I ever have another pest control issue, he will be my first call.

- Darian C.

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Jake has been helping me trap rodents at my farm with his Volehalla rodent boxes. He's friendly, knowledgeable, and effective: we've trapped a lot of rodents!

- Emily C.

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Truly, I can t say enough about this team! They are so professional, trustworthy, and for the very first time in a long time I feel that they aren t here for 1/2 hour only to run off to the next job site! Jake (I believe the owner) told me that their company prefers to have 2 home visits per day over 10!!! I can t say enough them!!!!

- Lori T.

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Amazing! Jake is amazing! He came out because I had a squirrel in my attic. He has a vent he can put in so they can get out but not back in! Theres no trauma to the animal by trapping it and you will save yourself hearing it scream and cry in a trap! He walked around my entire house and attic looking for all entry points. He is very knowledgable and kind and looking to help you exist w wildlife w the option of not euthanizing. Years of experience. I was so pleased q his company I would highly highly recommend him for any of your critter/pest? needs! Thank you Jake!

- Susan K.

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- Loa H.

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We knew we had several openings to our crawl space where rodents were coming in. To come out and give us a quote, Jake was flexible with making an appointment at our convenience. He is personable and professional. We accepted his quote on the spot and he did the work at that time. He was thorough and gave us an excellent report with pictures after he was done. I highly recommend him and will use him again should the need arise.

- Larry a.

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- Paige L.

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Jake was a huge help with our recent rodent adventure. He was a great communicator and his work and knowledge were superb. He was thorough with his assessment of our property and honest with his recommendations. There was no attempt to unnecessarily sell us on any packages, in fact Jake gave us resources to get our situation under control and to maintain that going forward. Will absolutely be calling Jake in the future if the situation arises.

- Graham H.

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Great service and very affordable pricing.

- Humberto Z.

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- Deanna M.

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- Michelle H.

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Jake was very quick, informative. He not only took care of the rodent, but spent time helping to prevent it happening again.

- Em W.

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Excellent job! Jake was wonderful to work with.

- Kathy M.

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Jake went above and beyond. I had tiny ants in my cupboards and on my kitchen floor. He went outside the property and went underneath my condo. Not only did he take care of the ants but took care of a small rodent issue. Charged me exactly what he quoted me. All the extra work he did I thought for sure it would cost more but he stuck to his quote and was very polite, kind and quick.

- Brenda H.

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Jake was great to work with. He responded quickly to my request. He was able to do the job by being creative. He sent a follow up email to let me know when he would check back. His rate was very reasonable.

- Kelly A.

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Jake is really a 10/10 person and it shows in his work. Thankfully we did not have an infestation but his thoroughness, promptness, and overall attitude towards his profession was something that stuck out to me. I will be recommending him to everyone for pest control. I know who I'm calling when I need one!

- Samantha A.

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Amazing! Jake is amazing! He came out because I had a squirrel in my attic. He has a vent he can put in so they can get out but not back in! Theres no trauma to the animal by trapping it and you will save yourself hearing it scream and cry in a trap! He walked around my entire house and attic looking for all entry points. He is very knowledgable and kind and looking to help you exist w wildlife w the option of not euthanizing. Years of experience. I was so pleased q his company I would highly highly recommend him for any of your critter/pest? needs! Thank you Jake!

- Suzan K.

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Went above and beyond my expectations! Would recommend to anyone, knowledgeable and experienced. Thanks again!!

- Jaimie D.

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Jake will give you friendly, personalized, and timely service, and you get the story of the service at the end!

- Emily C.

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Very honest, friendly and informative. Excellent work.

- Terry B.

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Refreshing to work with Jake. He is collaborative and communicative. Great improvement since his visit.

- Seth W

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- Zack C.

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We had a great experience and highly recommend Jake. He is responsive, effective and thoughtful.

- Eddie B.

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Very honest, identified the problem in a remote corner of the property, operated quickly, provided photos of the work done and is coming back to verify the problem has been solved.

- Matteo V.

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Jake was fantastic! Fast response. Reliable and honest. Great rates. Hope not to have any more rodent problems, but if I do I will be calling Jake again. I would recommend him to anybody that needs help with Pest Control.

- Janet D.

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- Taney R.

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Working with Storysold was a dream. We had a huge undertaking with almost 40,000 sq ft between two properties! With both buildings being over 100 years old keeping critters out is difficult and the previous tenants of the building allowed a huge infestation to occur. Jake was able to not only eradicate the unwanted pests he also filled holes and cracks and has stopped them from having easy access. Communication was great and the pricing was fair and manageable for our small nonprofit! I will continue to work with Storysold and recommend them for any pest control needs, big or small!

- Jamie C.

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Came out next day and took care of our wasp nest! Easy to schedule and very responsive. Thank you!

- Jacoba G.

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Mouse in the house!!!! I texted Sunday morning after having chased a mouse through the house Saturday all day and Sunday at 3am... they came out to the house by 12:30 that Sunday. Jake got in the crawl space and checked the outside of the house for entry points. While there was no evidence of a major problem, I opt ed for the full attack. He came in with an Arsenal of traps that he placed in the kitchen and crawl space. He didn t hard sell and his prices were very affordable! He was also very honest with potential outcomes which I appreciate. He literally just left and I haven t heard any traps go off but just based on his customer service, I would totes recommend him! He s coming back in a week to check traps. I ve read some horror stories about other companies but I feel very confident that I m working with an upstanding professional. And he s dog friendly!

- Taaj A.

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Jake was straight forward and was happy to answer all questions. Thank you!

- April B.

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A pro. Showed on time. Knew what to do

- Mike B.

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Did an amazing job fixing some visitors to my crawl space. Sanitized, cleaned, and locked down from future uninvited guests!

- Stephen I.

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Jake of StorySold is proficient, affordable, and punctual. He took his time with carefully evaluating my problem, fixed my issue, and did extras like helping me fix my mattress which he treated for bed bugs. Can't recommend him enough and will use him and his company in the future. Got two other quotes which were much higher each quoting at least $1,000 without a guarantee.

- James J.

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He arrived on time, knew precisely what to do to resolve my problem and completed the job.

- Jeff J.

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Jake is prompt, skilled, authentic and friendly! I couldn't be happier. I'm so glad that I talked to all three bidders before choosing. Even before he got here, I knew he was the best choice!

- Linda B.

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- Jake is amazing

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- Stacie Benefield