⭐️⭐️⭐️⭐️⭐️ SERVICE STORY (REVIEWED ON THUMBTACK)

Jake was great! Amazing service, incredibly responsive and awesome quality of work. We had a huge project and he approached it with positivity and creativity. I would truly recommend him to anyone. On top of that he had very fair pricing and was really flexible around our schedules. Can’t say enough great things about Storysold. Highly recommend!”

Produced for Yvonne E. of SE Portland

Service Story #83: Total Access in The Tabor Wilderness

As far as gutter line exclusions go, so far I haven’t seen this story’s equal. Yvonne called because she was hearing scratching in the ceiling of her kitchen. After a quick introduction, I popped into the attic space of the cozy little home sandwiched between 82nd and Mt. Tabor.

“Holy Moses! There’s fat gaps of light running all the way around her gutter line!” I thought as I crawled back to the addition over the kitchen. Along the way, I passed squirrel, bird, and roof rat droppings hidden under the new insulation.

It was The Same Old Story, new homeowner in home that had been sort of cleaned, reinsulated, and brushed up, but nobody (not the seller, not the real estate agent, not the home inspector, or the pest inspector) thought to mention anything about the entry holes beaconing all God’s creatures in the Mt. Tabor wilderness to come and play in Yvonne’s attic.

That’s not an exaggeration. Sometimes I wonder if The Industry has some kind of shady anti-exclusion deal with the home inspectors’ union. Then again, the previous exclusion attempt (cheap mosquito netting and foam) looked super old. My guess is, if there’s a conspiracy it runs deep. Dozens of folks: landlords, homeowners, neighbors, and homeowners must have noticed this gap over time (like decades) and nobody had done anything about it. Until now.

No joke. Day one, I made eye contact with the beast in the home it had made above Yvonne’s kitchen. We shared a special moment. It chattered at me. I banged the roof to match its obnoxious behavior. Two weeks later, I spent a day excluding the long gap around the roof with metal flashing. I kept an eye out for my buddy while I worked, but there was no sign of the squirrel anywhere. I even left the entry hole nearest its nest open, just in case.

The last thing I did that day was inspect the attic again. Still no sign of my buddy. So I decided to seal the last entry hole up and call it a day. There was no reason to “wait to make sure it was gone” and milk my customer. I could see the whole attic space, and squirrels aren’t exactly stealthily creatures.

Here’s the dialogue between Yvonne and I after the exclusion was done:

YVONNE: That looks great! Thank you. Just out of curiosity how does the attic get proper ventilation now. I know we have a vent up there but I just realized how much ventilation we must have removed with taking away the mesh. I’m not sure if that’s a common thing you run into or not.

STORYSOLD: Good morning Yvonne! Good question. I’ve never seen any home that planned to have one massive “soffit vent” running 3/4 the way around the edge of the roofline. It seemed to me that the mesh wasn’t planned. It was installed poorly in places where the original builders created a gap when they failed to connect the facing to the sheathing. That leads me to believe the mesh was meant to be exclusion. The back side of your home is a good example of that. No mesh was installed there, because the construction work is good. I imagine if ventilation was an issue, the original builder or some construction guy along the way would have installed soffit vents property…they would have built or installed a frame for the vent and they wouldn’t have used that mesh crap. It’s like door screen or something. Not something anyone would use for a soffit vent. All that said, it wouldn’t take too much to install a few more vents if a professional contractor agrees that the original builders failed to install a proper number of vents in your attic. All I did was put metal flashing where their should have been wood facing. The metal will breathe better than the wood would have if they built it like they did in back.

YVONNE: That’s great. I assumed that was case I just have never dealt with something like this so wanted to check! So the back and front both have wood and the sides just had the crappy mesh?

STORYSOLD: There’s wood all the way around. That’s what the gutters are attached to. The problem was, there was a gap between the wood that holds the gutters and the edge of the roof. In the back, the construction guys did a great job of making the wood flush with the roof. Not so much in the original construction. The mesh was a hack exclusion job…along with all the foam someone tried to use to exclude the massive gaps as well. Critters in attic was clearly an issue for whoever owned your home before you. Cheap landlord with a can of spray foam and a roll of screen door mesh is my guess…I feel like yesterday I corrected a decades old mistake that many many people saw and did not try to fix properly.

YVONNE: I would agree! Thanks for your awesome work

THE END

Service Story #84: Exclusion In Times of Virus

This service story was produced for Ron, a landlord with an old house in NE Portland. Outside of the giant mystery box of 80s porn I found in the attic space, this was a textbook squirrel venting and exclusion service.

Wilderness Corridor #1
Wilderness Corridor #2

I used to be shocked when I found open entry holes like these. I was like, “How could we (as humans) continue to trap and kill raccoons and rats year after year, decade after decade, without sending the simplest of signals…” Now I know that I can knock on almost any home, in any neighborhood, and find at least one open entry hole.

I know it sounds crazy, but somedays I feel like I’m exploring something new called “exclusion.” These entry holes were found under the eves of the dormers. Classic spots.

The real story here was the poor family who lived in the rental. Not only did they encounter a creature eye-to-eye through the vent in the attic room, they had to deal with another known carrier of disease and pestilence: Jake.

I’ve always know I’ve been a vector for novel characters such as Wilderness Security Guide and Pest Predator, but now that our planet was facing a pandemic virus…I was a possible host for that creature too. And the family was as frightened of that invisible viral creature as they were the critter in their attic.

They decided the best plan was to leave (like for the whole day) while I performed my work scene. Honestly, I’ve never felt more like a pest in my life. The male figure in the house texted me the next day to ask if I’d taken my respirator off at any time during the service. It was an usual feeling that dredged up memories of being picked on at school. Yet, at the same time, it was refreshing. Humans need to be reminded that we can be pests too.

All in all, I was thankful I was able to limit my pestilence and nail the ending in 2 services.

Service Story #85: Why Not Birds Too?

⭐️⭐️⭐️⭐️⭐️ (reviewed on Thumbtack): “Jake was great to work with. He responded quickly to my request. He was able to do the job by being creative. He sent a follow up email to let me know when he would check back. His rate was very reasonable.” – Kelly A. of SW Portland

Yeah, we know. Humans are incurably hooked on the idea that “Good Guys kill Bad Guys.” It’s the environmental “disease” Guide calls Systemic Death Production Disorder. We also know, every so often, we find a glimmer of a cure in The Action.

Kelly was one of the coworkers and friends Brenden of The Garage Liberation Front sent my way. She had a problem with birds nesting in the eves/vent holes of a large add on bay window thing. Normally, during in a bird service, Guide can access the nest from inside, physically scoop the nest up, and then exclude the entry hole. She knows relocating a nest is often a death sentence for any baby birds, but she supposes it’s better than killing them outright. In any case, we didn’t have that option. The addition didn’t have any access to the attic, so Guide had to come up with a creative solution…

At first she wanted to mark the holes (stuff plastic bags in them) and then return to remark them if the birds pushed them out. She was about to do that, when she suddenly remembered that our truck was stocked with a variety of squirrel venting equipment. Ten or so minutes later, she’d cut one of my one way doors to size and fixed it to the entry hole.

While Guide was up there, she realized that many of the vent holes were compromised by birds. Someone had used the same darned cheap mosquito netting/mesh stuff that was featured in Yvonne’s Service Story #83. A few light pointy pecks of the bird’s beak, and the birds would be back in business…

[ Not actual vent (same model). I put the birdseed lure inside roof void to test for activity ]

Once Guide realized her vent would be pointless unless she, at least, marked the other holes, Guide eyed the storm clouds gathering above us like a salty old sailor–then she said, “I have some expanded aluminum mesh in my truck…If we want the vent to be effective…I really should exclude all these holes now.”

Kelly was all for that idea. After Guide installed her first new vent screen for an example, her husband said, “Oh wow, that looks great! That’s going to add value to our home for sure!”

The actual number is lost to us, but we’d say Guide excluded at least 16 entry holes in less than 2 hours…all before the rain hit. Major victory! It reminded Guide of her days of thru-hiking, hustling to make camp before the storm hit.

And our victory was a true team effort. If Kelly hadn’t been watching the birds and called us when she did, the cute baby birds may have died trapped and separated from their parents. Go team! Wilderness Security Guide can now add a bird-venting-and-exclusion service to her lineup of action!

THE END

Read Our Reviews

Story Sold Pest Control is rated 5 out of 5.0 stars based on 83 review(s).

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- Jake is great! He was referred to me by a friend and he was thorough, very knowledgeable and put my mind at ease! Thanks for all the help!

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- I contacted Storysold Pest control for mice/rat problems for a rental property. I was very impressed with their website about the process they use to keep out rodents not just catching them and calling it good. They are very professional, explained the process in detail and showed up on time for our appointment. It’s been a week or so since he came out and my tenant hasn’t heard or seen any mice/rats. Jake, the owner is passionate about helping people and very knowledgeable in all aspects of pest control! Don’t waste your time on any other company call him first. Teri C

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- Keith B

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- Abby and Dave

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- Paige and Kris

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- Kammie James

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- Ed Robertson

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We had a great experience and highly recommend Jake. He is responsive, effective and thoughtful.

-  Eddie B

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Jake at Storysold Pest Control is knowledgeable and professional. He is quick to respond and reasonably priced. I find him to be trustworthy and ethical, he does not sell unnecessary services and he works with customers that are willing to do some of the work themselves as well as with customers who just want the whole service done without being involved themselves. While other companies told me I needed to replace all my insulation and do massive crawl space renovations, he offered several affordable options. With his help we no longer have a mouse problem and it was done at a fraction of what other companies quoted us. I appreciate his flexibility and fun, friendly personality. If I ever have another pest control issue, he will be my first call.

- Darian C.

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- Joyce R

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Jake has been helping me trap rodents at my farm with his Volehalla rodent boxes. He's friendly, knowledgeable, and effective: we've trapped a lot of rodents!

-  Emily C

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Jake was fantastic! Fast response. Reliable and honest. Great rates. Hope not to have any more rodent problems, but if I do I will be calling Jake again. I would recommend him to anybody that needs help with Pest Control.

- Janet D.

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Truly, I can t say enough about this team! They are so professional, trustworthy, and for the very first time in a long time I feel that they aren t here for 1/2 hour only to run off to the next job site! Jake (I believe the owner) told me that their company prefers to have 2 home visits per day over 10!!! I can t say enough them!!!!

- Lori T.

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Working with Storysold was a dream. We had a huge undertaking with almost 40,000 sq ft between two properties! With both buildings being over 100 years old keeping critters out is difficult and the previous tenants of the building allowed a huge infestation to occur. Jake was able to not only eradicate the unwanted pests he also filled holes and cracks and has stopped them from having easy access. Communication was great and the pricing was fair and manageable for our small nonprofit! I will continue to work with Storysold and recommend them for any pest control needs, big or small!

-  Jamie C

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Mouse in the house!!!! I texted Sunday morning after having chased a mouse through the house Saturday all day and Sunday at 3am... they came out to the house by 12:30 that Sunday. Jake got in the crawl space and checked the outside of the house for entry points. While there was no evidence of a major problem, I opt ed for the full attack. He came in with an Arsenal of traps that he placed in the kitchen and crawl space. He didn t hard sell and his prices were very affordable! He was also very honest with potential outcomes which I appreciate. He literally just left and I haven t heard any traps go off but just based on his customer service, I would totes recommend him! He s coming back in a week to check traps. I ve read some horror stories about other companies but I feel very confident that I m working with an upstanding professional. And he s dog friendly!

-  Taaj A.

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Great company.

- Ed S

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A pro. Showed on time. Knew what to do

-  Mike B.

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Jake of StorySold is proficient, affordable, and punctual. He took his time with carefully evaluating my problem, fixed my issue, and did extras like helping me fix my mattress which he treated for bed bugs. Can't recommend him enough and will use him and his company in the future. Got two other quotes which were much higher each quoting at least $1,000 without a guarantee.

- James J. 

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Jake is prompt, skilled, authentic and friendly! I couldn't be happier. I'm so glad that I talked to all three bidders before choosing. Even before he got here, I knew he was the best choice!

-  Linda B. 

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Great!!! Next day service, very knowledgeable and trustworthy, affordable. Didn t try to sell me any extra services I didn t need. Would gladly hire again.Great!!! Next day service, very knowledgeable and trustworthy, affordable. Didn t try to sell me any extra services I didn t need. Would gladly hire again.

-  Shelly A.

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Very good

- Larry A

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Jake actually arrived early. He did a good job of removing a large hornet's nest of very aggressive hornets. He will definitely be our first choice on any future pest removal we might need.

- Barbara B.

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Jake went above and beyond of what was asked of him! Will not use anyone else!

-  Ted M

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Jake was extremely respectful and responsive. Came promptly and did a thorough inspection. He gave us options and his honest opinion about what we needed to do. He was very helpful in solving the problem simply and cost effectively! Will definitely call again.

- Michelle C. 

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Came to our home right away and set live traps in our chimneys and made screens for the tops. Returned the next day to find a squirrel in one of the traps. We were very pleased with our results and appreciated the great customer service

- Kathleen

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Friendly, fast and efficient. Very pleased with the service Jake provided

- Joli P.

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Refreshing to work with Jake. He is collaborative and communicative. Great improvement since his visit.

- Seth W

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He's friendly, professional, punctual & extremely affordable. Would hire again & recommend to my friends.

- Max K

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- We’ve struggled with mice in our home for years. Stoysold came out in February of 2020, found the access spots, blocked them, and we haven’t had a single mouse inside in over a year. I highly recommend their service. KH in Sandy, OR

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- Jake was professional, friendly, educational on the process. I would recommend his services to anyone needing a exterminator for insects or rodents.

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- Boann

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- We are so happy with the work Storysold did to fortify our house against unwelcome creatures! They were courteous, efficient, and communicative throughout the process.

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- Jake took care of our unwanted guest (roof rat!) and identified and took care of entry points to prevent future problems. We have been paying for a pest control service for years that we are going to be able to cancel thanks to Jake’s work. He’s very professional and responsive and we highly recommend him! – Mary

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- Dustin

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- Dani Rathke

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- Thorough, effective and reliable. I’ve used other exterminator services that seem more concerned with signing you up for annual contracts than actually solving the rodent issue. This company is the opposite. They care the most about solving the problem, billing customers comes second. I’d highly recommend.

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- Paul

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- Kristy L

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- Darlene Warren

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- Erika Glancy

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Jake has been helping me trap rodents at my farm with his Volehalla rodent boxes. He's friendly, knowledgeable, and effective: we've trapped a lot of rodents!

- Emily C.

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Truly, I can t say enough about this team! They are so professional, trustworthy, and for the very first time in a long time I feel that they aren t here for 1/2 hour only to run off to the next job site! Jake (I believe the owner) told me that their company prefers to have 2 home visits per day over 10!!! I can t say enough them!!!!

- Lori T.

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Great!!! Next day service, very knowledgeable and trustworthy, affordable. Didn t try to sell me any extra services I didn t need. Would gladly hire again.

- Shelly A.

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Jake actually arrived early. He did a good job of removing a large hornet's nest of very aggressive hornets. He will definitely be our first choice on any future pest removal we might need.

- Barbara B.

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Jake went above and beyond of what was asked of him! Will not use anyone else!

- Ted M.

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Jake was extremely respectful and responsive. Came promptly and did a thorough inspection. He gave us options and his honest opinion about what we needed to do. He was very helpful in solving the problem simply and cost effectively! Will definitely call again.

- Michelle C.

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Friendly, fast and efficient. Very pleased with the service Jake provided

- Joli P.

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He's friendly, professional, punctual & extremely affordable. Would hire again & recommend to my friends.

- Max K.

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Jake at Storysold Pest Control is knowledgeable and professional. He is quick to respond and reasonably priced. I find him to be trustworthy and ethical, he does not sell unnecessary services and he works with customers that are willing to do some of the work themselves as well as with customers who just want the whole service done without being involved themselves. While other companies told me I needed to replace all my insulation and do massive crawl space renovations, he offered several affordable options. With his help we no longer have a mouse problem and it was done at a fraction of what other companies quoted us. I appreciate his flexibility and fun, friendly personality. If I ever have another pest control issue, he will be my first call.

- Darian C.

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Went above and beyond my expectations! Would recommend to anyone, knowledgeable and experienced. Thanks again!!

- Jaimie D.

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Jake will give you friendly, personalized, and timely service, and you get the story of the service at the end!

- Emily C.

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Very honest, friendly and informative. Excellent work.

- Terry B.

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Refreshing to work with Jake. He is collaborative and communicative. Great improvement since his visit.

- Seth W

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- Zack C.

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We had a great experience and highly recommend Jake. He is responsive, effective and thoughtful.

- Eddie B.

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Very honest, identified the problem in a remote corner of the property, operated quickly, provided photos of the work done and is coming back to verify the problem has been solved.

- Matteo V.

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Jake was fantastic! Fast response. Reliable and honest. Great rates. Hope not to have any more rodent problems, but if I do I will be calling Jake again. I would recommend him to anybody that needs help with Pest Control.

- Janet D.

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- Taney R.

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Working with Storysold was a dream. We had a huge undertaking with almost 40,000 sq ft between two properties! With both buildings being over 100 years old keeping critters out is difficult and the previous tenants of the building allowed a huge infestation to occur. Jake was able to not only eradicate the unwanted pests he also filled holes and cracks and has stopped them from having easy access. Communication was great and the pricing was fair and manageable for our small nonprofit! I will continue to work with Storysold and recommend them for any pest control needs, big or small!

- Jamie C.

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Came out next day and took care of our wasp nest! Easy to schedule and very responsive. Thank you!

- Jacoba G.

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Mouse in the house!!!! I texted Sunday morning after having chased a mouse through the house Saturday all day and Sunday at 3am... they came out to the house by 12:30 that Sunday. Jake got in the crawl space and checked the outside of the house for entry points. While there was no evidence of a major problem, I opt ed for the full attack. He came in with an Arsenal of traps that he placed in the kitchen and crawl space. He didn t hard sell and his prices were very affordable! He was also very honest with potential outcomes which I appreciate. He literally just left and I haven t heard any traps go off but just based on his customer service, I would totes recommend him! He s coming back in a week to check traps. I ve read some horror stories about other companies but I feel very confident that I m working with an upstanding professional. And he s dog friendly!

- Taaj A.

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Jake was straight forward and was happy to answer all questions. Thank you!

- April B.

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A pro. Showed on time. Knew what to do

- Mike B.

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Did an amazing job fixing some visitors to my crawl space. Sanitized, cleaned, and locked down from future uninvited guests!

- Stephen I.

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Jake of StorySold is proficient, affordable, and punctual. He took his time with carefully evaluating my problem, fixed my issue, and did extras like helping me fix my mattress which he treated for bed bugs. Can't recommend him enough and will use him and his company in the future. Got two other quotes which were much higher each quoting at least $1,000 without a guarantee.

- James J.

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He arrived on time, knew precisely what to do to resolve my problem and completed the job.

- Jeff J.

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Jake is prompt, skilled, authentic and friendly! I couldn't be happier. I'm so glad that I talked to all three bidders before choosing. Even before he got here, I knew he was the best choice!

- Linda B.

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Amazing! Jake is amazing! He came out because I had a squirrel in my attic. He has a vent he can put in so they can get out but not back in! Theres no trauma to the animal by trapping it and you will save yourself hearing it scream and cry in a trap! He walked around my entire house and attic looking for all entry points. He is very knowledgable and kind and looking to help you exist w wildlife w the option of not euthanizing. Years of experience. I was so pleased q his company I would highly highly recommend him for any of your critter/pest? needs! Thank you Jake!

- Susan K.

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- Loa H.

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We knew we had several openings to our crawl space where rodents were coming in. To come out and give us a quote, Jake was flexible with making an appointment at our convenience. He is personable and professional. We accepted his quote on the spot and he did the work at that time. He was thorough and gave us an excellent report with pictures after he was done. I highly recommend him and will use him again should the need arise.

- Larry a.

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- Paige L.

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Jake was a huge help with our recent rodent adventure. He was a great communicator and his work and knowledge were superb. He was thorough with his assessment of our property and honest with his recommendations. There was no attempt to unnecessarily sell us on any packages, in fact Jake gave us resources to get our situation under control and to maintain that going forward. Will absolutely be calling Jake in the future if the situation arises.

- Graham H.

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Great service and very affordable pricing.

- Humberto Z.

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- Deanna M.

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- Michelle H.

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Jake was very quick, informative. He not only took care of the rodent, but spent time helping to prevent it happening again.

- Em W.

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Excellent job! Jake was wonderful to work with.

- Kathy M.

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Jake went above and beyond. I had tiny ants in my cupboards and on my kitchen floor. He went outside the property and went underneath my condo. Not only did he take care of the ants but took care of a small rodent issue. Charged me exactly what he quoted me. All the extra work he did I thought for sure it would cost more but he stuck to his quote and was very polite, kind and quick.

- Brenda H.

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Jake was great to work with. He responded quickly to my request. He was able to do the job by being creative. He sent a follow up email to let me know when he would check back. His rate was very reasonable.

- Kelly A.

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Jake is really a 10/10 person and it shows in his work. Thankfully we did not have an infestation but his thoroughness, promptness, and overall attitude towards his profession was something that stuck out to me. I will be recommending him to everyone for pest control. I know who I'm calling when I need one!

- Samantha A.

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Amazing! Jake is amazing! He came out because I had a squirrel in my attic. He has a vent he can put in so they can get out but not back in! Theres no trauma to the animal by trapping it and you will save yourself hearing it scream and cry in a trap! He walked around my entire house and attic looking for all entry points. He is very knowledgable and kind and looking to help you exist w wildlife w the option of not euthanizing. Years of experience. I was so pleased q his company I would highly highly recommend him for any of your critter/pest? needs! Thank you Jake!

- Suzan K.

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- Jake is amazing

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- Stacie Benefield